Speakers

Shariefa Allie Nieftagodien

Shariefa Allie-Nieftagodien

Solution Session: 1 | Sustainable transformation in an evolving business world

Shariefa Allie-Nieftagodien holds a Master’s degree in Tourism from University of Witwatersrand.

She has been in the South African travel industry for 32 years as a qualified trainer and travel professional. Shariefa has expertise in travel operational process development and training for personal development.

Shariefa is one of the first accredited travel trainers post 1994 who led transformation training within the industry. This particular avenue opened doors in business needs analysis, compliance to industry norms and standards and the up- skilling of entrepreneurs. It was during this time she identified that a ‘gap’ was evident between college training and industry expectation. Her tourism expertise includes sustainable internship development, corporate governance, service delivery, tender writing and training and development strategy to enhance skills and foster empowerment.

Jarrod Eckstein

Jarrod Eckstein

Hot Topic: 8 | Innovation and creativity in an era of digital media, making your event go viral with the effects of social media

Since 2013, Jarrod Eckstein has been the Managing Director/Executive Creative Director of Unit 5, The Creative Counsel’s consumer engagement agency. Prior to this he worked for multiple independent and global advertising agency networks, and has spent the last decade building his experience across retail marketing, nation branding, mass media, activation, promotion, experiential and sponsorship.

Working on over 200 brands during his career, Jarrod has developed a broad understanding of a multitude of industries from banking to telecommunications, and FMCG to hospitality. He finds this experience invaluable when approaching the challenges that his clients’ need solved.

Jarrod is currently completing his MBA through the Berlin School of Creative Leadership and when he isn’t abroad studying, he occasionally speaks at conferences – working very hard not to bore his audience to death! Having worked for many years in hospitality himself and later running the Peermont and Emperors Palace advertising accounts for 3 years, across gaming, hotels and conferencing, Jarrod promises to be an entertaining and insightful speaker.

Darryl Erasmus

Darryl Erasmus

The Stars of Business Events

Hospitality sector specialist, Darryl Erasmus, was appointed in September 2015 as Chief Quality Assurance Officer for South African Tourism.

Darryl, who has a Bachelor of Commerce Degree majoring in Marketing and Business Management, has considerable commercial experience in sales, marketing and communications in the B2B tourism, technology and financial services environment with emphasis on channel and distribution management. He is well known to the hospitality sector after spending a number of years in a myriad of operational, sales and marketing roles. These experiences he garnered with well-known brands such as Protea Hotels, Holiday Inn and Crowne Plaza.

He has also led marketing and corporate communications efforts across Africa for the Travel Commerce Platform, Travelport, before taking up the role of Chief Executive Officer at Questek, a technology provider in the passenger transportation sector.

His role as Chief Quality Assurance Officer for South African Tourism is focused on supporting and empowering the thousands of graded establishments across the country. This he undertakes through partnerships with valued industry stakeholders, whilst constantly searching for innovative ways and global best practices to add value to the graded community, and support the overarching South African Tourism strategies.

Nina Freysen-Pretorius

Nina Freysen-Pretorius

Solution Session: 4 | Silver bullets in the business events sector – how do we address them

Nina Freysen-Pretorius has twenty years experience in the conference industry and started her own company in 1996 organising corporate events and conferences, which has evolved to specialise in national and international association conferences as well as association management.

Nina is passionate about conferencing and lives up to her company’s mission and vision of “bringing people together to learn and aspire.” In a highly competitive industry, Nina has proven to be one of the top PCOs in South Africa, as well as an ambassador for business tourism whilst attending overseas conferences and shows.

In 2008 Nina was invited to serve on the ICCA Board as Chair of the ICCA Africa Chapter then as a Board representative for the Africa/Middle East regions. In 2009 Nina was invited to serve in the ICCA Management Finance Committee and in 2010 was voted as 2nd vice-Chair of the ICCA Board. Nina was voted as the President of the ICCA board in November 2014 and currently serves on the ICCA Management and Finance Committee.

Nina has had a long association with the Southern African Association for the Conference Industry (SAACI), firstly as a member then as patron member, which led to serving on the SAACI KwaZulu-Natal Branch Committee then as Chair of the SAACI National Board.

With Nina’s experience in Business Tourism, she has been invited on numerous occasions to participate in KwaZulu-Natal Provincial Tourism Workshops and on Committees, as well as invited by the National Minister of Tourism to participate in strategic workshops on such matters as the National Draft Tourism Bill and South African Tourism initiatives, amongst others.

Currently Nina is a member of the Tourism Grading Council South Africa Awards Committee, and is a member of the WPCO Alliance and Meetings Professional International.

Alex Granger

Alex Granger

Programme Coordinator

Known as the “Exceptional One”, Alex Granger is Chief Executive Officer of The Possibility of YOU (Pty) Ltd., a specialist consulting, training, and development firm that focuses on People, Purpose, Passion, and Possibilities.

The consummate professional speaker and author, Alex has delivered keynote presentations to thousands of delegates internationally, inspiring ordinary individuals to accomplish their goals and dreams, and helping businesses to adopt a new and more meaningful purpose, and profitable vision.

As a key resource for conferences, strategic sessions, people development and business interventions, Alex has that rare ability to shift mind set, presenting new insights and diffusing complexity. Alex Granger holds an Executive Leadership qualification from the Gordon’s Institute of Business Science with a distinction in Leadership. He is also a certified NLP practitioner. Alex Granger has worked in executive and senior leadership positions for blue chip companies such as Bidvest, Imperial, Standard Bank, Altech Group, G4S Solutions and Tsogo Sun.

Kershnee Govender

Kershnee Govender

Solution Session: 2 | Sponsorships from a fresh perspective in a tight budget environment

Kershnee Govender BA (Hons) (CPRP) is the founder and Managing Director of The Communication Counsel. With over 18 years of corporate communication and integrated marketing experience, Kershnee established The Communication Counsel to impart much needed skills, advice and strategic direction in the field of Corporate Affairs to organisations and corporate affairs professionals looking to enhance their role and value-add. Kershnee worked as the Corporate Affairs Director of M-Net from 2013 to 2015. Prior to joining M-Net Kershnee was the Corporate Affairs Manager at Sasol. She joined Sasol in 2007 as Corporate Affairs Manager of Sasol Polymers and later joined Sasol Gas as Stakeholder Relations and Communication Specialist. Before joining Sasol, Kershnee was the Communication Manager at Nedbank. Her experience in the financial services sector started at Absa where she was the Account Executive for Group Communication and Marketing. Prior to joining the financial services sector, she worked for Eskom, the electricity public utility.

Minister Derek Hanekom

Minister Derek Hanekom

Opening Address from the Minister of Tourism

Mr Derek Andre Hanekom was appointed as the Minister of Tourism in the South African Government on 26 May 2014 after serving as the Minister of Science and Technology since October 2012.

Minister Hanekom was born in Cape Town, South Africa in January 1953. He did his schooling in Cape Town and matriculated from Jan van Riebeeck Secondary School in 1970. After completing his compulsory conscription, he travelled abroad where he worked for various organisations including working on farms, factories and building sites. He returned to South Africa in his early twenties and continued farming for six years.

It was his arrest for participating in a peaceful candlelight demonstration at John Vorster Square, the Police Headquarters in Johannesburg that prompted the start of his active political life in 1976. He and his wife Patricia joined the African National Congress (ANC) in 1980, and did underground political work while farming on a smallholding in Magaliesburg.

After serving a three year period in prison, he worked with the trade union movement in Johannesburg, until his wife’s release from prison in 1987, and subsequent deportation to Zimbabwe. They spent the following three years in exile in Zimbabwe. During this period he served as the co-ordinator of the Popular History Trust in Harare. He returned to South Africa after the unbanning of political organizations in 1990, to work at the headquarters of the ANC, where he was responsible for policy formulation on land and agricultural matters during the period of negotiations prior to the first democratic elections in 1994.

He was appointed Minister of Agriculture and Land Affairs from 1994 to 1999, piloting various reform bills through Parliament which aimed to redress the injustices and inequities caused by apartheid laws and the 1913 Land Act. Much of the South African land reform legislation was initiated, drafted and enacted during his term. This legislation laid the foundation for land reform in the post-apartheid era.

During the period 1999 – 2004 he served as a Member of Parliament on various Parliamentary Committees until his appointment as the Deputy Minister of Science and Technology in April 2004. During October 2012 he was promoted to Minister of Science and Technology where he served his term until the 25 May 2014.

Minister Hanekom is a member of the ANC’s:
– National Executive Committee since 1994
– National Working Committee
– Chairperson of the National Disciplinary Committee
– NEC Convener of the Western Cape

The Minister also serves on the following Inter-Ministerial Committees: Information and Publicity and Heritage Liberation Routes.

Kevin Horsley

Kevin Horsley

Mindfulness in the real world

For over 25 years, Kevin Horsley has been analysing the mind and memory and its capacity for brilliance. He is one of only a few people in the world to have received the title International Grandmaster of Memory. He is a World Memory Championship medallist and a two-time World Record holder for The Everest of Memory Tests. Kevin is also a number 1 Amazon bestselling author in nonfiction and in numerous other categories. He is also the designer of a mathematics game with the Serious Games Institute at North-West University Vaal Campus.

His work has been featured in The Oprah Magazine, Time, Forbes, Inc., The Huffington Post, ELLE, Longevity and on numerous TV and radio shows.

Kevin is an international professional speaker and has spoken in many different countries. He assists organisations in improving their learning, motivation, creativity and thinking.

Paul Hugo

Paul Hugo

Hot Topic: 6 | Exploring the changes in the “expo” industry that can serve to enhance conferencing – and vice versa

Paul Hugo is the Creative Director at Scan Display Solutions. Paul studied architecture at the University of Port Elizabeth and worked both as an architect and in construction and project management prior to joining Scan Display in 2004. He has completed the Construction Management Programme at Stellenbosch University. Amongst many skills, Paul contributes to the design of exhibition stands, exhibition planning and layout, project management, product design and development, brand management, production and company management consultation, and software and hardware management and training.

Thebe Ikalafeng

Thebe Ikalafeng

Hot Topic: 4 | Thinking outside of the box, a creative marketing campaign

Thebe Ikalafeng is arguably one of Africa’s foremost brand authorities. He has been named one of the 100 Most Influential Africans by New African Magazine and one of the Top 10 Thinkers in Marketing in an Ipsos survey among business decision makers in Southern Africa. He is the founder of the award-winning Brand Leadership Group, and has worked on over 100 diverse brands across Africa gaining an incomparable perspective and experience on building brands and reputations in Africa.

Ikalafeng is the Chairman and Founder of the seminal Brand Africa and Brand Africa 100: Africa’s Best Brands. A global African, he has summited the 5,895m high Kilimanjaro Mountain and featured globally in leading media such as CNN, FT, CNBC Africa and African Business. He writes, speaks and teaches in branding and related matters about Africa.

Barbara Jamison

Barbara Jamison

The Gauteng Lecture | Events Management

Barbara Jamison heads up the European Business Team at London & Partners (London Covention Bureau), the Mayor’s official promotional agency for London.

Barbara’s experience in the industry has covered every aspect of tourism in Global markets – youth and educational tourism, tour operating, Destination and Event Management, Major Events including the London 2012 Olympic and Paralympic Games to currently promoting London for Business Tourism/Events and Foreign Direct Investment.

“I believe relationships, education and knowledge sharing are key to our industry and I am delighted to become one of the ECM Faculty. The last few years in London has been such an exciting time building up to 2012 with the Jubilee and the Olympics. The merger of London & Partners (tourism, inward investment and education) has enhanced the work we do as a city and provided us with a much more joined up approach to really capitalise on the Legacy of the Games. Exciting projects such as Tech City and the Crick Institute for Bio Science research means I can move forward and promote my home city, London with even more passion.”

Barbara lived and worked in France and Germany in the hospitality and wine industry and speaks both languages fluently, and was previously the SITE GB Chapter President.

Jonathan Jansen

Jonathan Jansen

Keynote | With Knowledge, it’s Possible

Jonathan Jansen is Vice Chancellor and Rector of the University of the Free State and President of the South African Institute of Race Relations. He holds a PhD from Stanford University, the MS degree from Cornell University, and honorary doctorates of education from the University of Edinburgh (Scotland) and Cleveland State University (USA). He is a Fellow of the American Educational Research Association and a Fellow of the Academy of Science of the Developing World.

His book Knowledge in the Blood: Confronting Race and the Apartheid Past (Stanford 2009) was listed as one of the best books of that year by the American Libraries Association. His new book, Schools that Work, uses video-documentaries to capture what happens inside disadvantaged schools which nevertheless produce the best results in physical science and mathematics in South Africa; this book has been sent to every high school in the country. He also writes popular books like Great South African Teachers (with two students), We need to talk, and We need to act (2013); and is a columnist for The Times.

In 2013 he was awarded the Education Africa Lifetime Achiever Award in New York and the Spendlove Award from the University of California for his contributions to tolerance, democracy and human rights. In May 2014 he received an honorary doctor of letters degree at the University of Vermont and recently Knowledge in the Blood also won the Nayef Al Rodhan Prize, the largest award from the British Academy for the Social Science and Humanities, for its contribution to scholarly excellence and transcultural understanding. His latest book, Leading for Change: race, intimacy and leadership on divided university campuses, has just been released by Routledge; and next year he plans to publish a new book called Race, Romance and Reprisal among university students.

Victor Kgomoeswana

Victor Kgomoeswana

Keynote | Business in Africa

Victor Kgomoeswana is a freelance conference speaker, programme director, workshop facilitator and consultant on African business development.

Victor is the author of Africa is Open for Business book, CNBC Africa and Power FM presenter.

Victor has facilitated various conferences and events including the annual Black Management Forum, the Annual Audit Committee Conference by Nkonki Inc, the National Treasury’s Financial Management Improvement III workshop, as well as the congratulatory dinners held by the ABSIP.

He organised and led a trade conference on regional economic integration in East Africa with the Rwanda Development Board and the South African High Commission in Kigali.

Until September 2013, he was Business Development Executive for PPC Ltd, and his role was to seek investment opportunities across the African continent.

In addition, Victor originated mergers and acquisitions transactions through discussions with governments, investors, company owners to establish good relations.

He also served as the Chief Executive Officer of PPC Ntsika Fund (Pty) Ltd until January 2014, the enterprise development initiative of PPC Ltd, set up to support black small and medium enterprises with finance, mentoring, coaching and other forms of support.

Before PPC, he was Associate Director at Ernst & Young’s Africa Business Centre, a position he held since October 2009. He led the team that put together the database behind the firm’s Africa Interactive and Growing Beyond Borders – both tools are industry firsts among the big four firms globally.

He founded and presented the weekly Africa Business Report on Talk Radio 702’s Money Show since July 2007 and on SAFM since October 2012; and has featured regularly on many other radio and TV stations locally and internationally, for example, CNN, CNBC Africa, SABC TV, eTV, East Coast Radio and Lesedi FM.

Corne Koch

Corne Koch

Hot Topic: 7 | Convention Bureau – bidding for a congress? How the process actually works

Coupled with a postgraduate degree in Communications, Corne Koch’s professional experience includes stakeholder and communications management, tourism marketing, event management, programme and project management.

Corne Koch first entered the business tourism industry in 2003, joining the Gauteng Tourism Authority as their Events and Conferences Manager before taking the role of Communications Manager at the Advertising Standards Authority of South Africa. Corne then re-joined the Gauteng Tourism Authority once again in 2010 for another three year stint as Trade Development and Partnership Manager, marketing the brand locally and internationally before joining Wesgro in her current role of overseeing the promotion of Cape Town as a premier business events destination.

Karen Kotowski

Karen Kotowski

Panel Discussion | Qualifications, Accreditation and Education

Karen Kotowski is the Chief Executive Officer of the Convention Industry Council (CIC). The CIC is a federation of 32 organizations in the meetings, exhibition, events and travel industry. Ms. Kotowski is responsible for the day to day management and strategy of the CIC, including delivering several signature programs, including the Certified Meeting Professional (CMP) Designation, Accepted Practices Exchange (APEX ), and the CIC Hall of Leaders.

Prior to joining CIC, Ms. Kotowski was Vice President, Member Education with the National Association of Home Builders for 16 years. During her tenure with NAHB, she focused on providing education and business management services to the members of the organization.

Ms. Kotowski has more than 20 years of meeting planning, education and program management experience for non-profit associations and private sector companies. She has a proven record of strategic and entrepreneurial vision. Ms. Kotowski graduated from the Pennsylvania State University with a degree in Public Service and holds both the industry’s illustrious designations, the Certified Meeting Professional (CMP) and the Certified Association Executive (CAE).

Susan Lasecki-Coiro

Susan Lasecki-Coiro

Leadership Master Classes

Susan Lasecki-Coiro is the founder and CEO of Hope Energy. She has over 20 years of senior executive corporate experience running supply chain, marketing and procurement operation on 5 continents. In her most recent corporate role, she lead Anglo American’s supply chain transformation program, and in 3 years, she delivered $1.5 Billion of value against a $1 Billion target. Fuelled with this type of success, Susan has transitioned to the next place of her career, taking on the role of an entrepreneur and launched Hope Energy.

Susan has a valuable depth of leadership experience and is a recognised visionary and agent for change with documented ability to initiate and orchestrate re-engineering activities which revitalise stagnant organisations, strategic and tactical approaches and underperforming operations. She has a collaborative leadership approach that reaches beyond a company or function and across business organisations. This approach creates innovative solutions to complex problems delivering sustainable business and social value. Susan is an astute negotiator and confident decision maker delivered with strong communication skills and ethical integrity.

Gift Luthuli

Gift Luthuli

Solution Session:3 | Limitation of liability for PCO’s and Event organisers

Gift Luthuli is a self-motivated and ambitious person with excellent people skills which are handy in the multi-stakeholder and pressurised Events Industry. Gift is a director and shareholder of Gintan Luthuli Associates and a qualified specialist Event Risk and Compliance Consultant. He has been involved in many prestigious international and local events as the appointed Risk, Safety and Security professional. The limitation of liability legal platform for his company’s clients is the core focus of his work. The main objective is to ensure compliance and minimize the risk for clients.

Wayne McCurrie

Wayne McCurrie

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Hot Topic: 9 | Economics and business climate: Slow economic growth forecasts, increased interest rates and a volatile rand – what you need to know

Wayne McCurrie completed school at Kimberley Boys High in 1976 and started studying at UNISA in 1979, while completing his articles of clerkship in Pietermaritzburg. Wayne finished his articles in 1985 and started his first employment with a sugar manufacturer for three years as a Management Accountant.

In 1988 he joined Lifegro Assurance, a company taken over by Momentum in that year. In 1991 he was appointed as a Portfolio Manager and Chief Strategist at Momentum Asset Management.

In 2002 Wayne became the Director of Investments for Sage Life for one year after which he re-joined the FirstRand / Momentum Group as a portfolio manager, initially with the multi-management operations division and then to Momentum Asset Management.

In 2013 Wayne transferred to Momentum Wealth to establish their private client’s portfolio management business. Wayne appears regularly as a market commentator on radio and TV.

Thaamir Moerat

Thaamir Moerat

Sales Master Classes

Thaamir Moerat has 15 years sales experience and he is a serial entrepreneur of note. He holds the sales director position at six companies.

He is the brains behind the loyalty company ShowYourCard, the Cadillac concierge services Cadillac Experience, Ottoman Nargile which outsources Turkish hookah to restaurants and a production company Getuned Media. Thaamir is also the CEO of Faselis South African branch (jointly owned with Tracy McGregor and Ashraf Garda). He also holds directorship at South Africa Entrepreneur Zone (www.mysaez.com) that brings you the #AfricaRise conferences. Thaamir is used as a key speaker at Sales Summits and Entrepreneur conventions around the Globe and is a regular feature at Startup Istanbul, Startup Turkey in Antalya as well as TieHK in Hong Kong. In South Africa, he has been keynote speaker on many occasions around the country. His work can be viewed on YouTube here.

He is the owner of a reality show called SellHard. The purpose of the reality show is to find and showcase raw sales talent on National television. The show is produced by his production company, Getuned Media.

His first book “Mama I Sold You” is available for sale at Bargain Books countrywide and online at Amazon.

Priscilla Naidoo

Priscilla Naidoo

Hot Topic: 2 | The ABCs of Government Events: all protocol observed

As Public Relations Officer to President Nelson Mandela, Priscilla Naidoo started her career as a Public Servant in 1994. After a memorable five years with the world’s icon, she continued to work in Government in Protocol and Ceremonial.

Prior to joining Government, she worked in Film and Television. After completing her Master’s Degree in Cinema studies at New York University, USA, she had concurrent internships at the Museum of Modern Art, New York, as well as Merchant Ivory Productions. During the internships she was a runner in post-production in the Academy Award winning film, Howard’s End starring Anthony Hopkins and Emma Thompson. Priscilla continued her internship and worked on the film, Remains of the Day, as Assistant Script Supervisor on location in the West Country, United Kingdom. A year later she worked on another Merchant Ivory film, In Custody, as Script Supervisor. The film was shot on location in Bhopal, India.

Her work with Merchant Ivory Productions enhanced her skills in paying close attention to details and this scarce skill is a critical skill in Protocol.

Priscilla also often assisted in events management and protocol at exhibitions at the Merchant Ivory estate at Clavarack, upstate New York, USA as well as film screenings in New York USA and London, UK. It was therefore not surprising that when President Nelson Mandela retired in 1999, she was attracted to and took up the position in the Protocol and Ceremonial unit.

Since then, Priscilla has enjoyed working in the Protocol and Ceremonial unit locally and abroad. Reflecting on her long journey, there are so many memorable experiences. Her amazing milestones include chairing the Mandela-Clinton Press Conference; arranging the Signing Ceremony of the Inter-Party Dialogue in Harare, Zimbabwe; facilitating the Launch of the Presidential Stamp and First Day cover soon after the Presidential Inaugurations.

During her 21 years as a Public Servant, she has continued to mentor her junior colleagues. Apart from her passion in Protocol, she is a First Aider and a Reiki practitioner. Priscilla is passionate about alternative healing and is currently studying advanced Bodytalk, a form of energy medicine. She follows the President of Bodytalk, Dr John Veltheim, around the world to attend his seminars to grasp a greater understanding of this amazing health modality.

Priscilla hopes that the delegates to the Conference will again an insight into the observance of Protocol when inviting VIPs to deliver the keynote address and the details that have to be incorporated to ensure a smooth and successful participation of the high level VIP.

Lindiwe Sangweni-Siddo

Lindiwe Sangweni-Siddo

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Hot Topic: 3 | The BIG debate, how do I grow my business and keep it profitable. Outthinking the competitor

Lindiwe Sangweni-Siddo has been in the hospitality industry since 1987 when she studied at the renowned hospitality school, Ecole Les, in Switzerland. Upon completion of her Diploma in Hotel Management, she furthered her studies at Penn State University and obtained a BSc in Hotel, Restaurant and Institutional Management (HRIM), and graduated in 1993.

Her career in the hospitality industry began with Hyatt Hotels at the Grand Hyatt Washington DC in 1993 as an intern. She then joined the Park Hyatt Rosebank in 1995 as part of the management team, and quickly rose in the ranks to join the Executive Committee as Rooms Director until 1999. Lindiwe joined the Department of Environmental Affairs and Tourism (DEAT) as Chief Director of Tourism Support in 1999 and remained there for a year, before being drawn back into the hospitality industry by Southern Sun Hotels as General Manager of the InterContinental Sandton Towers Hotel.

Five years later, Lindiwe embarked on a new journey and followed her entrepreneurial spirit to start her own hospitality company, Zuka African Tourism Investment Corporation (ZATIC). This led to her developing and operating the first Holiday Inn in Soweto in 2007, which she later renamed the Soweto Hotel and Conference Centre.

Lindiwe has been shareholder and Managing Director of the Birchwood Hotel and OR Tambo Conference Centre from 2011 to 2015. More recently, she has joined the City Lodge Hotel Group as Operations Director. She remains a Director and Shareholder of the Soweto Hotel and Conference Centre. She is also a Board Member of the Advisory Board of the Global Philanthropy Alliance, and the Chairperson of the Schauenberg Educational Trust.

In her spare time Lindiwe spends time with her husband, Salifou and her family.

Mandisa Silo

Mandisa Silo

Panel Discussion | Qualifications, Accreditation and Education

Mandisa Silo is Head of School in higher education in the School of Sport, Events, Tourism and Hospitality (SETH) at the Cape Peninsula University of Technology (CPUT). Ms Silo has been involved in the Tourism sector since 1999 in various capacities, mostly in higher education and in government, with links to various industry associations. Mandisa has lectured in Tourism Management at several universities in South Africa as well as in Australia, and was recruited by the CPUT in 2011 as Head of Department for Tourism and Events Management and subsequently as Head of School for SETH with the primary role of establishing the new school. Mandisa has also worked for the Department of Trade and Industry’s tourism policy desk which prioritised unlocking red tape for tourism development as well as for the Sydney Harbour Foreshore Authority, which lead to the promotion of Sydney as a tourist destination.

Mandisa is progressing with her doctoral study in Regional Integration in Tourism and received her Master of Management degree in Tourism Management at the University of Technology, Sydney in 2005 through being awarded the Nelson Mandela AusAid Scholarship in 2003. Mandisa is currently the secretary of Tourism Educators South Africa (TESA) and a member of the Cape Town Hotel School Management Board among other roles. Her current passion lies in the notion of Igniting Greatness.

Nellie Swart

Nellie Swart

Panel Discussion | Qualifications, Accreditation and Education

Nellie Swart is a Senior Lecturer in the field of Tourism at the University of South Africa, a Certified Meetings Professional and part of the City of Tshwane’s Ambassador Programme. She holds a DCom in Leadership Performance and Change (University of Johannesburg) in which she developed a Service Quality Scorecard to predict business tourist retention on grounds of variation in business tourist satisfaction. Forthcoming from her thesis, Nellie co-authored an accredited journal article and a number of accredited conference proceeding articles and also received the Outstanding Paper Award at the international Pan Pacific Business Conference in 2012.

Some of her research includes a research study for the National Department of Tourism (NDT) in 2012. She has also been involved with research at HuntEx since 2011. In 2015, Nellie received a VisionKeepers Grant, which will afford her the opportunity to conduct research in tourism, under the mentorship of Prof Bruce Tracey at the Cornell University in America. Her Community Engagement Project included the offering of various guest lectures as part of the NDT’s Capacity Building Programme. Nellie is an EXCO member of the Tourism Educators South Africa (TESA) committee and the South African Association for the Conference Industry (SAACI) Tshwane branch committee. She is also an events organiser, where some of her recent organised events include two Tourism Educators South Africa (TESA) Student Conferences in 2011 and 2014, a gala dinner during the Pan Pacific Conference in Haiko, China in 2012 and the 2014 Annual Tourism Public Lecture. In 2016, she will organise the 1st Economics Curriculum Lekgotla, which will be co-hosted by UNISA and the University of Witwatersrand.

Pieter Swart

Pieter Swart

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Hot Topic: 1 | The Delegate of the Future – Smash the Mould

Panel Discussion | Qualifications, Accreditation and Education

Pieter Swart CMP CMM is the Managing Director of Conference Consultancy South Africa (Pty) Ltd.

He has worked on more than 400 conference and training project assignments in 16 international destinations over the past 20 years.

Pieter is a lifelong event management scholar interested in strategic considerations of event psychology and physiology and the application thereof in event management. He is the author and lead presenter of strategic event management workshops presented locally and internationally to advance event planning and management competencies.

Pieter is the recipient of the Global Meetings Executive of the Year 2015 Award from the Professional Convention Management Association (PCMA) and is a SAACI member since 1999.

Misha Teasdale

Misha Teasdale

Case Study | The Psychology of Sustainability

Misha had the idea for Greenpop after racking up 360 000 air miles while doing an advertising job with Rowan Pybus. They wanted to offset their carbon footprint but couldn’t face just handing over money – they wanted to get their hands dirty. Misha gathered like-minded individuals and started a campaign which aimed to plant 1000 trees in one month and get as many people involved as possible.

The idea took off and after the initial month, it was evident that there was a huge need and his idea turned into something much bigger – he founded Greenpop with Lauren and Jeremy.

Misha has an industrial design and media background with a passion for appropriate technologies and a systems approach to solving problems. He spent 6 months driving from Cape Town to London on the ‘Doing it for Africa’ project which profiled NGOs on the continent, was a producer for the fundraising event ‘Night of 1000 Drawings’ and has been called a ‘human doing’ by friends for his anything-is-possible approach to life.